Privacy Policy

1. Introduction

At Phantom, we take the privacy of your personal information seriously. This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our platform for monitoring the use of Personal Protective Equipment (PPE) and securing assets through computer vision technology.

By using our services, you agree to the collection and use of your information as described in this policy.

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2. Information We Collect

We may collect several types of information, including but not limited to:

a. Personally Identifiable Information:

• First and last name
• Email address
• Phone number
• Payment information (if applicable)
• Physical address

b. Technical and Browsing Information:

• IP address
• Geolocation data
• Browser and device information
• Site interaction data (pages visited, clicks, etc.)

c. Surveillance-related Information:

As part of using our surveillance services, we may collect images or videos captured by our computer vision systems. These data are processed in strict compliance with applicable laws.

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3. How We Use Your Information

We use your information to:

• Provide and improve our services (PPE monitoring and asset security).
• Communicate with you about updates, services, or promotions.
• Personalize your user experience.
• Ensure the security of your premises through real-time monitoring.
• Process transactions and manage payments (if applicable).
• Comply with legal obligations and respond to judicial or governmental requests.

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4. Sharing Your Information

We only share your personal information with third parties in the following cases:

• Partners and service providers who help us operate our platform (hosting, maintenance, payments).
• Legal obligations: If required to disclose your information in compliance with a law, court order, or governmental request.
• With your explicit consent, when you authorize us to share your information for specific purposes.

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5. Securing Your Data

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Data encryption during transmission.
• Restricted access to personal information only to employees and contractors who need it to perform their tasks.
• Regular monitoring of our systems to identify potential vulnerabilities.

However, no method of transmitting data over the internet or storing it electronically is completely secure. We cannot guarantee absolute security.

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6. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. After this period, your data will be deleted or anonymized.

Images and videos captured by our surveillance system are retained for a predefined period, as set in the service parameters, and then automatically deleted.

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7. Your Rights

Under applicable law (such as the General Data Protection Regulation - GDPR), you have the right to:

• Access your personal data and request a copy of the information we hold about you.
• Correct your information if it is inaccurate or incomplete.
• Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Restrict the processing of your data in certain circumstances.
• File a complaint with a data protection authority if you believe your rights are not being respected.

To exercise these rights, please contact us at [contact email address].

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8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page along with the date of the update. We encourage you to review this page regularly to stay informed of our practices.

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9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, you can contact us at:

• Email:phantom@helloiftech.com
• Phone:00237674149983
• Postal Address: Douala-Cameroun